Terms and Conditions

  1. A rate of payment, either a daily rate or project rate, must be agreed prior to any work being undertaken
  2. Novus will supply a trainer for the event at the agreed daily rate
  3. Equipment hire is not included in the daily rate
  4. An agreed daily rate or project rate is valid only for the period of the booking
  5. Variations or amendments to an order/agreement will not be binding unless confirmed and agreed by Novus in writing
  6. Project meetings may be charged at the agreed daily rate
  7. Car travel is charged at 45 pence per mile. Air or rail fares are charged at cost
  8. Accommodation arranged by Novus is charged at cost. You (the client) will arrange for payment of accommodation booked by the client
  9. A booking fee may be charged for travel or accommodation arrangements
  10. Invoices are issued on a monthly basis with details of work undertaken Payment is required within 30 days of the invoice date
  11. All charges are subject to VAT at the current rate
  12. Cancellation charges:
    the following cancellation policy is operated
    within 30 days of delivery 25% of cancelled work value charged
    within 21 days of delivery 50% of cancelled work value charged
    within 14 days of delivery 100% of cancelled work value charged
    Any charges incurred, e.g. venue costs or travel tickets, will also be charged, regardless of the notice of cancellation.
  13. Delegate details may be changed or substituted within the agreed course capacity
  14. All work supplied by Novus remains the property of Novus unless agreed prior to the event
  15. Material and equipment supplied by the client will be fit and suitable for the purpose for which it is intended
  16. Subject matter supplied to you shall be treated as confidential between yourself and Novus and shall not be disclosed by you, or anyone working for you, to other parties without prior consent in writing.
The above terms and conditions are subject to contract and without prejudice
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